Appeal Procedure
It is imperative that the Volunteers attending training see the assessment process to be completely impartial and that they have redress of any grievance they may perceive.
Procedure
- Appeals should be lodged with the NAHSI Project Manager, within 20 days of the candidate being notified of the assessment decision.
- The NAHSI co-ordinator shall attempt to find a solution with the candidate, assessor/instructor for example through another assessment or re-consideration of the evidence/work.
- If no solution is found then the NAHSI Project Manager shall set a date for the appeal to be considered by appeals panel.
(Note: The Appeal Panel shall consist of the BAPC Vice Chairman (Training) the NAHSI Project Manager and any one member of the NAHSI Steering Group) - The NAHSI Project Manager shall notify the City & Guilds National Business Manager that an appeal has been lodged and gives details of how it will be heard, including the composition of the appeals panel.
